PahaQue Wilderness, Inc.
Email us at happytrails2u@pahaque.com.
12655 Danielson Court Ste 304
Poway, California 92064
The timeframe for each product to ship is listed on each individual product page.
Please have your 4 digit order number handy before contacting. If you placed an order and did not receive an order confirmation please check your spam folder. We cannot look up your order without your 4 digit order number. We cannot look up your order by name.
Fiberglass poles: Note: There is no warranty for fiberglass poles, regardless of age. For replacement poles and segments please see our Replacement Poles page.
When contacting us about existing or previous orders please have your 4-digit order number ready before contacting. We cannot look up your order without your 4 digit order number.
Updated: 10/4/21
For questions relating to Warranty and Repairs, please see our Warranty Information page. (Note: We are slightly behind on all orders right now and inundated with requests. Therefore replies may take longer than usual. Lead time for all orders vary - in stock items ship in 3-4 business days, 2-3 weeks for some. You will get an email with the tracking number the day your order ships.)
For questions relating to Product Information, Sales, or Order Tracking, please use the Contact Box at right and we will get back to you as soon as possible.
PahaQue Hours of Operation are
Mon - Fri 8:00am to 4:30pm
Sat - Sun Closed
All Times are Pacific